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Showing results for "Customer Service"

Value Proposition Design: How to Create Products and Services Customers Want

Value Proposition Design: How to Create Products and Services Customers Want

Alexander Osterwalder
Raving Fans: A Revolutionary Approach to Customer Service

Raving Fans: A Revolutionary Approach to Customer Service

Ken Blanchard
Be Our Guest: Perfecting the Art of Customer Service

Be Our Guest: Perfecting the Art of Customer Service

Walt Disney Company
#1 in Customer Service The Complete Adventures of Tom Stranger (Tom Stranger, Interdimensional Insurance Agent, #3)

#1 in Customer Service The Complete Adventures of Tom Stranger (Tom Stranger, Interdimensional Insurance Agent, #3)

Larry Correia
The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service

The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service

Jeff Toister
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

Leonardo Inghilleri
The Nordstrom Way: The Inside Story of America's #1 Customer Service Company

The Nordstrom Way: The Inside Story of America's #1 Customer Service Company

Robert Spector
The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World

The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World

John R. DiJulius
Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet

Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet

Shep Hyken
The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

Bill Price
Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone

Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone

Shep Hyken
Secret Service: Hidden Systems That Deliver Unforgettable Customer Service

Secret Service: Hidden Systems That Deliver Unforgettable Customer Service

John R. DiJulius
Etika Customer Service

Etika Customer Service

Kashmir
Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience

Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience

Micah Solomon
The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty

The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty

Shep Hyken
Service Failure: The Real Reasons Employees Struggle with Customer Service and What You Can Do About It

Service Failure: The Real Reasons Employees Struggle with Customer Service and What You Can Do About It

Jeff Toister
Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty & Boost Profits

Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty & Boost Profits

Lisa Ford
Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives

Your Call Is (Not That) Important to Us: Customer Service and What It Reveals About Our World and Our Lives

Emily Yellin
Customer Service (The Contemporary Art of the Novella)

Customer Service (The Contemporary Art of the Novella)

BenoƮt Duteurtre